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Fabfitfun

Fabfitfun
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fabfitfun.com
What is your customer experience with Fabfitfun?
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Sonia G Hbh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Colorado Springs, Colorado

Ceramic baking dish arrived broken.

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No one has called me or emailed me to resolve my broken dish. This is the second time Ive reached out for two different things: a missing beanie from my Winter box, and this broken ceramic dish.

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User's recommendation: Lower your expectations of good customer service.

1 comment
FabFitFun Care Team

Hi Sonia! We apologize for delay and the troubles you've had.

Our customer care email is located on this page! If you haven't reached out yet to our customer care team, please feel free to send us an email so we can assist you!

Floyd Pij
map-marker Chicago, Illinois

Poor service

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Took forever to reach someone. I sent chats and emails with no response. I finally decided to call and the experience was not good.

FFF has gone down hill.

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1 comment
FabFitFun Care Team

Hi Floyd! We're so sorry for the delays as we are experiencing a high volume of reach outs at the moment and are trying to respond to everyone as quickly as possible. If this isn't resolved yet, please feel free to send us an email so we can assist you!

Cheryl P Vmz
map-marker Scotland, Texas

Billing rrror

My understanding was you needed to know all that I was interested in, so I checked it thinking these things would be in the other boxes. Free box?

Was charged was my understanding.

I really am interested in these products but can't afford 600.00. For each season box, do I need to reselect my products?

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Pros:
  • Good products

Preferred solution: Explanation of how it works

User's recommendation: Make sure whoever you talk too explains it clearly.

Stacia R Gxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm City, Florida

Products and boxes are great until you have an issue.

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I had to call the company directly to get a resolution. I spent an hour and a half on the phone to get a box replaced that I had paid for a year ago in 2024.

By the time I got a hold of customer service, my product choices that I picked were gone,, and I had to settle for what they had left in stock.I finally received my replacement box.

Buyer beware-if your cancel your subscription it states your boxes will continue until your prepaid's expire. You Must wait until your last box is shipped in your subscription or your card data is deleted, and your final prepaid box does not ship!

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1 comment
FabFitFun Care Team

Hi Stacia! We appreciate your honest review.

We'll be sure to pass this along to the team!

We will continue to work on improving member experiences. Please feel free to reach out to our Customer Care Team if there’s anything else we can do for you!

Anna M Dnu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Broken item

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Initially, no one answered when I called. I did receive an email during business hours crediting my account.

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1 comment
FabFitFun Care Team

Hi Anna! Our Phones assistance hours are from 5:00am PT to 6:00pm PT. If you haven't reached out yet to our customer care team, please feel free to send us an email so we can assist you!

Erva C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question about a bowl I wanted

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Fabfitfun - Question about a bowl I wanted

The agent was able to assist me and was friendly and really listened. Although I ended up cancelling because the Swell Salad Bowl Kit was the only reason I signed up for the annual membership and it is not available for one of my selections, which is really disappointing.

FFF is using the Pink Bowl Kit as a teaser to lure customers in on social media ads and then it's not available when you sign up. This is one reason I have cancelled both now and in the past.

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Pros:
  • Occasionally get a really cool item i want
Cons:
  • Many items are cheap from china but best items are limited quantity so not everyone who signs up has the option to get one

Preferred solution: Full refund

User's recommendation: I recommend you call the company first to see if the item you want is available before signing up.

1 comment
FabFitFun Care Team

Hi Erva! Thank you so much for your honest review!

Deirdre T Ooh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Jose, California

Ok not mad

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Updated by user Nov 10, 2025

She was very helpfulI’m not pissed… I was just a little upsetEvery thing is fine

Original review Nov 05, 2025

I want to thank FFF.

You have been good to me.

You brought happiness when I had my knee replacement surgery twice.

So you were a blessing.

Deirdre Ten Eyck

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1 comment
FabFitFun Care Team

Hi Deirdre! We are thrilled to hear that you had an amazing Customer Service experience.

We always want our members to be fully taken care of! Xo

Leslie R Zky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Laplace, Louisiana

No merchandise

Where is my merchandise? This is precocious to chase.

I paid for this and never received my stuff. Y'all do not need a picture of me.

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User's recommendation: Never

1 comment
FabFitFun Care Team

Hi Leslie! We apologize for delay and the troubles you've had.

Our customer care email is located on this page! If you haven't reached out yet to our customer care team, please feel free to send us an email so we can assist you!

Denise O Wde

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Holtsville, New York

Refund

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My refund was issued! Thank you FabFitFun.

My finances just did not allow the $308 charge this month.

I joined in January last year and assumed I would be charged again in January. I will revisit my options again in 2026z

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Preferred solution: Full refund

User's recommendation: I always do

1 comment
FabFitFun Care Team

Hi Denise! Thank you for taking the time to leave a review!

We always want our members to be fully taken care of! Xo

Deirdre T Ooh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

FabFitFun has nice Products

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I wasn't pissed. I received a van package that had been opened through the mailbox.

And I wanted to replace or report the issue.

Deirdre Ten Eyck

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1 comment
FabFitFun Care Team

Hi Deirdre! We apologize for the troubles you've had.

Our customer care email is located on this page! Please feel free to send us an email so we can assist you!

Lynn M Yto
map-marker Milwaukee, Wisconsin

Terrible

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I want all my money back put back in my account today please cancel my membership. I no longer want it; too expensive.

Please put the money back that you took out of my account on 10/29/25.

Please do it today. I need the money.

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Preferred solution: Full refund

1 comment
FabFitFun Care Team

Hi Lynn! We apologize for the troubles you've had.

Our customer care email is located on this page! Please feel free to send us an email so we can assist you!

Ashlynd Ycs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order u.deliver

Ive been waiting weeks for this package to be delivered currently its been sitting in New Jersey since October 31. When I reached out the last time they said, give it five business days if I give yall five business days, how many more days is that gonna mean that I have to wait to receive the package that I shouldve received two weeks ago?

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Preferred solution: Deliver product or service ordered

1 comment
FabFitFun Care Team

Hi Ashlynd! We're so sorry for the delay in response and for the troubles you've had.

Our customer care email is located on this page! Please feel free to send us an email so we can assist you!

Jamie C Xlv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Charged card

I didn’t think I had a card on file, and when I was picking up the box for my subscription that was still going, I didn’t know it expired. So, I don’t want to go through with the next year’s subscription, and I don’t want the Xbox.

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Loss:
$270

Preferred solution: Full refund

1 comment
FabFitFun Care Team

Hi Jamie! We're so sorry for the delay in response and for the troubles you've had.

Our customer care email is located on this page! Please feel free to send us an email so we can assist you!

Galilea Fei
map-marker Mukwonago, Wisconsin

Very satisfied customer

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I forgot to add my 200box. The representative took care of it very promptly.

She was very professional and friendly.

I would not hesitate to request help again. I will and have already recommended fabfitand fun to anyone and everyone who is interested. I have been a customer for years.

I almost canceled my membership and changed my mind. I just love my boxes so much!

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1 comment
FabFitFun Care Team

Hi Galilea! We are thrilled to hear that you had an amazing Customer Service experience.

Thanks for sharing your feedback! Xo

Ilani Zyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel box

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I was unhappy with my box . I was supposed to get nutafold for hair not for pimples as I am 55 years old. I talked to a customer care agent who made it right

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User's recommendation: Love fabfitfun

1 comment
FabFitFun Care Team

Hi Ilani! While we're glad our Customer Service team was able to help, we're bummed to see you go.

Though we are working hard to make sure you have a great experience here on out we understand and respect your hesitancy to continue your membership at this time.

If you prefer to rejoin us once we are able to provide a more seamless experience for you, please know that we understand. We take the service we provide our members seriously and don't want to continue to let you down.