Fabfitfun
Fabfitfun Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fabfitfun has a 3.1 star rating from 130 reviews, with 55% of users likely to recommend; overall sentiment is mostly neutral and mixed across delivery, billing, and service experiences.
Key Takeaways for Future Customers
- Check Fabfitfun reviews for recurring themes on membership and customization windows before subscribing.
- Monitor your billing and understand auto-ship renewal timing to avoid unexpected charges.
- Expect varied customer service responsiveness; document requests for refunds or replacements.
Negative Feedback / Risk Areas
- Frequent Fabfitfun customer complaints involve missed deliveries and damaged or missing items.
- Billing errors, disputed charges, and slow refund handling are commonly reported.
- Poor or delayed customer service response and subscription cancellation difficulties create friction.
Positive Feedback
Many reviewers praise the product selection and perceived value; individual agents have resolved issues promptly and some customers report satisfying replacements and credits.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fabfitfun has a 3.1 star rating from 130 reviews, with 55% of users likely to recommend; overall sentiment is mostly neutral and mixed across delivery, billing, and service experiences.
Key Takeaways for Future Customers
- Check Fabfitfun reviews for recurring themes on membership and customization windows before subscribing.
- Monitor your billing and understand auto-ship renewal timing to avoid unexpected charges.
- Expect varied customer service responsiveness; document requests for refunds or replacements.
Negative Feedback / Risk Areas
- Frequent Fabfitfun customer complaints involve missed deliveries and damaged or missing items.
- Billing errors, disputed charges, and slow refund handling are commonly reported.
- Poor or delayed customer service response and subscription cancellation difficulties create friction.
Positive Feedback
Many reviewers praise the product selection and perceived value; individual agents have resolved issues promptly and some customers report satisfying replacements and credits.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
East Lansing, Michigan
Great products, great price I mean you just can’t beat Fab Fit Fun!
I have loved everything Ive ever gotten in my boxes even before you could customize! The size and quality of the products you get are amazing! The range to I mean Im getting sun glasses, a water bottle, $120 jar of toning cream, a bar set, sunless tanning drops, a throw pillow and more in one box!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill 3days later with multiple emails and messages through my acct and phone calls to customer service nothing has been done such an easy fix look up the name on my box they must have an acct
Received the wrong box with the name fanshanie ababcar. None of my stuff is in the box. No one in this company does anything.
- Rotten customer service
Preferred solution: Full refund
User's recommendation: Don't do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Branford, Connecticut
Ruined box
My box arrived with the contents covered with shampoo. I went to the site and even sent a picture, and I have heard nothing. This is unacceptable.
Preferred solution: Replacements for the boxed items because the boxes were soaked.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Product not delivered
Was surpose to get 2 to 3 items.
Got a text but Never Received them.this is for Niik
Als my imagineme82@***.com
Does not let me sign in
Password Lynn.1234!
Portland, Oregon
Missing packages
My packages were misdelivered. The first box was stolen, and the second was left in the rain, and the box was destroyed.
I'm guessing my items were all scattered and stolen/thrown away.
I've put in two requests through the website but haven't heard anything back at all. Then I found this number which rang through to options, and once I selected to stay on the line, it went silent for 15 minutes before I hung up.
- Sometimes you get your stuff
- Sometimes you will be hung out to dry or robbed
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy until they have a proper customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** missing damaged and no help, you can cancel the rest of my orders and my membership
Damage and missing product, no one cares as long as they get your money
Busted box and stuff leaked and things missing you play games on the phone, web calling what crappie company is this
- Rip off
Preferred solution: Full refund
User's recommendation: No *** way
Hi Terri! We apologize for the troubles you've had.
Our customer care email is located on this page! Please feel free to send us an email so we can assist you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Parrish, Florida
Reactivated
This is my second time signing up and anything promised is never delivered the whole reason I signed up and reactivated was to get an additional free box that I could share with family members, and the products looked attractive and refreshed, but that was not the case
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fontana, California
Cancel but need their help
She said she updated my email and she didn't. I spent 30 mins on the phone and she didn't do what I asked. So frustrating as I now need to call again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Account was charged for a yearly subscription when the account was supposed to be canceled. A refund was issued, and the account was suspended.
Preferred solution: Full refund
User's recommendation: Plz check yearly and monthly subscription before the due dates to confirm the amount or to cancel.
Chelsea, Alabama
Harris that I talked to was awesome. Very patient, kind and understanding to my needs.
Harris is the best customer rep you could ever speak with. So kind and understanding!
Resolved all my issues. I thank him so much and am so grateful.
- Work great with you
- Non
User's recommendation: Wonderful company to work with!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing merchandise
received the cozy neutral box today. it was an additional, missing my winter box and other 12 or 15 items.
- I love their products
- Someone answer the phone or give me a call
- Better communication on my items that are order
Preferred solution: Deliver product or service ordered
Hi Mary Ann! We apologize for the delay and for the troubles you've had.
Our customer care email is located on this page! Please feel free to send us an email so we can assist you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Theres no human communication anymore.
There should be a number for customers service. I would like my refund and confirmation that its been refunded.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI feel I was charged for two boxes
I keep receiving another customization box request even though I filled out the first request. I think I was double charged for two boxes.
Preferred solution: Of If I have 2 accounts, I want to close 1 and get a refund.
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Double charged
Hi, I have not heard from anyone regarding this issue yet. I am a little disappointed they are not more proactive about having me solve this.
- Great products
- Not great customer service
Preferred solution: Full refund
Phoenix, Arizona
Faulty priducts
Received a completely shattered item plus slippers that are so uncomfortable they can't be worn. No response from customer service.
Very disappointed. Member for eight years with no prior experiences such as these.
- Fun to try new products
- Poor customer seems
Preferred solution: Full refund
User's recommendation: Poor customer service and faulty product
Hi Lynn! We apologize for delay and the troubles you've had.
Our customer care email is located on this page! If you haven't reached out yet to our customer care team, please feel free to send us an email so we can assist you!
Sacramento, California
Received someone else's boz
No one ever answers. Yesterday, I was on hold for 1/2 hours. Then the person said she was going to look at something and she would be right back, and she hung up.
- Horrible customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away
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Hi Brittany! We apologize for delay and the troubles you've had.
Our customer care email is located on this page! If you haven't received any help at the moment, we suggest sending us an email so we can assist you!