Fabfitfun

Busted box and stuff leaked and things missing you play games on the phone, web calling what crappie company is this

received the cozy neutral box today. it was an additional, missing my winter box and other 12 or 15 items.

Received a completely shattered item plus slippers that are so uncomfortable they can't be worn. No response from customer service.

Very disappointed. Member for eight years with no prior experiences such as these.

Package never arrived. Called FabFitFun as well as the carrier and told to wait and wait and that it was coming. After three weeks I finally got a refund.

Im being charged for this which I have canceled im unable to reach anyone can someone contact me 425-870-****

The box came with nothing of excitement as usual its the holidays even if I didnt choose it looks like they just threw anything in the box , no scarf blanket or something that felt like the holidays even, disappointed!!!

I think this is crazy to chase to get your merchandise or money someone needs to calll me or refund my money

My issue was resolved!! Was very pleased!!

Thank you! Will be glad to use your services again in the future.

I am now on a mission to get a resolution for a carrier not following delivery instructions and leaving my package at risk for being stolen - which it was. I want my box and my 9 add ons that I paid for.

This is Ludacris to have to spend this much time chasing down someone to help me. I am so upset.

Can someone please call me and help me? {{Redacted}}

Dana McCaw

Not impressed with the items and why such a big box for 3 items. Reaching the company is virtually impossible.

No one has called me or emailed me to resolve my broken dish. This is the second time Ive reached out for two different things: a missing beanie from my Winter box, and this broken ceramic dish.

The agent was able to assist me and was friendly and really listened. Although I ended up cancelling because the Swell Salad Bowl Kit was the only reason I signed up for the annual membership and it is not available for one of my selections, which is really disappointing.

FFF is using the Pink Bowl Kit as a teaser to lure customers in on social media ads and then it's not available when you sign up. This is one reason I have cancelled both now and in the past.

Took forever to reach someone. I sent chats and emails with no response. I finally decided to call and the experience was not good.

FFF has gone down hill.

I had to call the company directly to get a resolution. I spent an hour and a half on the phone to get a box replaced that I had paid for a year ago in 2024.

By the time I got a hold of customer service, my product choices that I picked were gone,, and I had to settle for what they had left in stock.I finally received my replacement box.

Buyer beware-if your cancel your subscription it states your boxes will continue until your prepaid's expire. You Must wait until your last box is shipped in your subscription or your card data is deleted, and your final prepaid box does not ship!

Initially, no one answered when I called. I did receive an email during business hours crediting my account.