Fabfitfun Reviews

Received my box and it was crushed! I had only 6 items in my box and was sent a conditioner that I have gotten twice before; items were missing from the box.

The items I got were not exciting at all! I got one thing I wanted and I paid extra for it.

There was none. No one answered, and I have not yet got a call back.

Everything was wet and destroyed; I want a refund or replacement. I have called multiple times and haven't gotten through, and they want me to do all this stuff. It's been several hours, and you would think I would have been able to get a person.

I tried talking to the cyber person, and they just want me to fill out forms, which won't load. Please call; I need to verify with a real person.

I was scrolling through the items on your website and was charged twice. Once for $154.71 and another for $44.19 on Sept.

9. I emailed, and nothing was resolved. I need my money back, please.

Stuff like this makes me not want to buy anything from your site. Very disappointed and very annoyed at how long it's taking to be refunded my own money.

Unable to reach customer service via website or phone. Package damaged; item leaked through the box. Frustrating not to be able to reach someone to resolve the issue.

They either are overbooked or just don't know how to order proper supplies. I see why they take your money first and then let you pick from a sold-out inventory.

No way to contact them either.

This is a classic take your money and run operation. They are a company that gives a bad name to the actual legitimate company!

I had not had an account for a few years. And I guess they said someone was looking at their site and put stuff in the cart.

I guess their policy is if it's in the cart, they send it out. I did not authorize it. Used my old address and my old credit card on file.

It took 2 different payments to finally have them get off my account. Still waiting for the last one to come off, and hope I don't get charged the interest.

Unauthorized charge after I asked in two emails to be contacted because I did not want to continue purchases from them. Did not receive a response either time and I'm not expecting one this time either. I am not happy.

Shipment appears to be lost and the issue is not being resolved. I have been told to wait and see what happens because some shipments won't update for 2 weeks.

It was shipped over 2 weeks ago and tracking has been frozen since September 6th.

In the past 8 years of being a customer, my package has never taken more than a week to arrive. Clearly, it has been lost in transit!

The customer service that I received was very empathetic and professional. However, due to the multiple phone calls, I am not confident that I will receive the product that I paid for. I've been a member for 10 years and have never had this many problems in the past.

Nothing happened, no one picked up the phone. No recorded message or music indicating wait period nor promoting products.

It was horrible, my time is important too.

How can the company be so greedy not to have a person answer calls, nor directives during the wait, I got only SILENCE!!! NOT HAPPY!!!

Took a while to get through to anyone. Said that I must have purchased add-ons.

The blame was on me. Never looked at the site after I canceled on May 31, 2026. Have the notes to show it. They went ahead and were sending something out that I had no idea what it was and charged me 75.93.

Should be getting a credit. Has this happened to anyone else?

I want a call back I p purchased on July 23 and July 27 and never received my merchandise. I am very disappointed in the company and I want my money back or give me a phone call back so I can place my order to receive my stuff back. Thank you.