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This month the number of Fabfitfun customer service requests is much higher than usual.
Fabfitfun

Fabfitfun

fabfitfun.com
What is your customer experience with Fabfitfun?

Fabfitfun Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Fabfitfun has 3.1 star rating based on 161 customer reviews. Consumers are mostly neutral.

  • 56% of users would likely recommend Fabfitfun to a friend or colleague.

  • Rating Distribution
  • Pros: Great products, Great stuff, Good products.
    Cons: Delivery delays or non deliveries, Ever little thing, Shipping and waiting.

View full overview ›

Media from reviews

Fabfitfun - Missing merchandise
Fabfitfun - Missing merchandise - Image 2Fabfitfun - Missing merchandise - Image 3Fabfitfun - Missing merchandise - Image 4Fabfitfun - *** missing damaged and no help, you can cancel the rest of my orders and my...Fabfitfun - Question about a bowl I wantedFabfitfun - Damaged and incomplete shipment
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Top Fabfitfun Reviews

Positive Review

"Ok not mad"

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I want to thank FFF. You have been good to me. You brought happiness when I had my knee replacement surgery twice. So you were a blessing. Deirdre Ten...

Critical Review

"No package"

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Package never arrived. Called FabFitFun as well as the carrier and told to wait and wait and that it was coming. After three weeks I finally got a refund....

Show reviews that mention
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Stacia R Gxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm City, Florida

Products and boxes are great until you have an issue.

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I had to call the company directly to get a resolution. I spent an hour and a half on the phone to get a box replaced that I had paid for a year ago in 2024.

By the time I got a hold of customer service, my product choices that I picked were gone,, and I had to settle for what they had left in stock.I finally received my replacement box.

Buyer beware-if your cancel your subscription it states your boxes will continue until your prepaid's expire. You Must wait until your last box is shipped in your subscription or your card data is deleted, and your final prepaid box does not ship!

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Terri L Qqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

*** missing damaged and no help, you can cancel the rest of my orders and my membership

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Fabfitfun - *** missing damaged and no help, you can cancel the rest of my orders and my...
Updated by user Oct 31, 2025

Damage and missing product, no one cares as long as they get your money

Original review Oct 30, 2025

Busted box and stuff leaked and things missing you play games on the phone, web calling what crappie company is this

View full review
Loss:
$5000
Cons:
  • Rip off

Preferred solution: Full refund

User's recommendation: No *** way

Resolved
Vickie D Uzu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No delivery

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Updated by user Nov 01, 2025

Company fixed the issue and I have been provided with full refund. They agreed I had canceled it and 5 days later reversed the charges. Contacted bank first and then emailed the customer it is hard to find contact information.

Original review Oct 17, 2025

Im being charged for this which I have canceled im unable to reach anyone can someone contact me 425-870-****

View full review
Loss:
$280
Pros:
  • Good products
Cons:
  • Canceled my subscription and am still being charged

Preferred solution: Full refund

1 comment
FabFitFun Care Team

Hi Vickie! We're sorry to hear what happened.

Our customer care email is located on this page! Please feel free to send us an email so we can assist you!

Erva C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question about a bowl I wanted

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Fabfitfun - Question about a bowl I wanted

The agent was able to assist me and was friendly and really listened. Although I ended up cancelling because the Swell Salad Bowl Kit was the only reason I signed up for the annual membership and it is not available for one of my selections, which is really disappointing.

FFF is using the Pink Bowl Kit as a teaser to lure customers in on social media ads and then it's not available when you sign up. This is one reason I have cancelled both now and in the past.

View full review
Pros:
  • Occasionally get a really cool item i want
Cons:
  • Many items are cheap from china but best items are limited quantity so not everyone who signs up has the option to get one

Preferred solution: Full refund

User's recommendation: I recommend you call the company first to see if the item you want is available before signing up.

1 comment
FabFitFun Care Team

Hi Erva! Thank you so much for your honest review!

Sherri B Oth

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No package

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Updated by user Nov 03, 2025

Item lost. Did not have a replacement.

Refunded the cost but I lost the 75%of coupon I used to buy the item as well. Cancelled my subscription for this and other reasons.

Original review Nov 02, 2025

Package never arrived. Called FabFitFun as well as the carrier and told to wait and wait and that it was coming. After three weeks I finally got a refund.

View full review

User's recommendation: Don’t use this company for that reason and more

Deirdre T Ooh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Jose, California

Ok not mad

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Updated by user Nov 10, 2025

She was very helpfulI’m not pissed… I was just a little upsetEvery thing is fine

Original review Nov 05, 2025

I want to thank FFF.

You have been good to me.

You brought happiness when I had my knee replacement surgery twice.

So you were a blessing.

Deirdre Ten Eyck

View full review
Deirdre T Ooh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

FabFitFun has nice Products

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I wasn't pissed. I received a van package that had been opened through the mailbox.

And I wanted to replace or report the issue.

Deirdre Ten Eyck

View full review
Denise O Wde
map-marker Holtsville, New York

Refund

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My refund was issued! Thank you FabFitFun.

My finances just did not allow the $308 charge this month.

I joined in January last year and assumed I would be charged again in January. I will revisit my options again in 2026z

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Preferred solution: Full refund

User's recommendation: I always do

Lynn M Yto
map-marker Milwaukee, Wisconsin

Terrible

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I want all my money back put back in my account today please cancel my membership. I no longer want it; too expensive.

Please put the money back that you took out of my account on 10/29/25.

Please do it today. I need the money.

View full review

Preferred solution: Full refund

Ashlynd Ycs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order u.deliver

Ive been waiting weeks for this package to be delivered currently its been sitting in New Jersey since October 31. When I reached out the last time they said, give it five business days if I give yall five business days, how many more days is that gonna mean that I have to wait to receive the package that I shouldve received two weeks ago?

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Preferred solution: Deliver product or service ordered

Galilea Fei
map-marker Mukwonago, Wisconsin

Very satisfied customer

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I forgot to add my 200box. The representative took care of it very promptly.

She was very professional and friendly.

I would not hesitate to request help again. I will and have already recommended fabfitand fun to anyone and everyone who is interested. I have been a customer for years.

I almost canceled my membership and changed my mind. I just love my boxes so much!

View full review
1 comment
FabFitFun Care Team

Hi Galilea! We are thrilled to hear that you had an amazing Customer Service experience.

Thanks for sharing your feedback! Xo

Jamie C Xlv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Charged card

I didn’t think I had a card on file, and when I was picking up the box for my subscription that was still going, I didn’t know it expired. So, I don’t want to go through with the next year’s subscription, and I don’t want the Xbox.

View full review
Loss:
$270

Preferred solution: Full refund

Ilani Zyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel box

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I was unhappy with my box . I was supposed to get nutafold for hair not for pimples as I am 55 years old. I talked to a customer care agent who made it right

View full review

User's recommendation: Love fabfitfun

1 comment
FabFitFun Care Team

Hi Ilani! While we're glad our Customer Service team was able to help, we're bummed to see you go.

Though we are working hard to make sure you have a great experience here on out we understand and respect your hesitancy to continue your membership at this time.

If you prefer to rejoin us once we are able to provide a more seamless experience for you, please know that we understand. We take the service we provide our members seriously and don't want to continue to let you down.

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Mary M Xca
map-marker East Otto, New York

Cancel my subscription

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Purely financial products were wonderful, and thank you for everything I received; I loved it. I will recommend them to others.

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1 comment
FabFitFun Care Team

Hi Mary! We are so happy to hear you are loving your items!

We look forward to sharing more seasons with you! Xo

Nekisha Zhk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

>40 emails from FFF in the 2 last hours!

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Not yet resolved! On the phone with CSR, 10 more emails received.

According to CSR, other people are complaining of the same thing. There should be some compensation for this inconvenience!

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User's recommendation: Don’t give them your credit card or email address!

1 comment
FabFitFun Care Team

Hi Nekisha! We're truly sorry for the inconvenience during the time you reach out. Our team experienced high volume and we'll make sure to pass along your feedback to our team!

Dollye Jkg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

I was charged for $513 of things I did not purchase

Horrible no resolve and i waited 3 hours in a cue to get a live person when I was # 1 they said I was Idle and disconnected me

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