Fabfitfun
Fabfitfun Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fabfitfun has a 3.0 star rating from 131 reviews and 55% of users would likely recommend; overall consumer sentiment is mostly neutral with mixed experiences.
Key Takeaways for Future Customers
- Read Fabfitfun reviews before subscribing and monitor billing on your card.
- Expect a membership model with seasonal boxes and occasional auto-ship charges.
- Prepare to request refunds if orders are missing or incorrect.
Negative Feedback / Risk Areas
- Frequent customer complaints about delayed or missing deliveries and double charges.
- Poor customer service responsiveness and difficulty cancelling subscriptions.
- Reports of substitutions, damaged items, and disputed refunds.
Positive Feedback
Many reviewers praise the product variety and value when orders arrive, and some note helpful individual customer service agents who resolved issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fabfitfun has a 3.0 star rating from 131 reviews and 55% of users would likely recommend; overall consumer sentiment is mostly neutral with mixed experiences.
Key Takeaways for Future Customers
- Read Fabfitfun reviews before subscribing and monitor billing on your card.
- Expect a membership model with seasonal boxes and occasional auto-ship charges.
- Prepare to request refunds if orders are missing or incorrect.
Negative Feedback / Risk Areas
- Frequent customer complaints about delayed or missing deliveries and double charges.
- Poor customer service responsiveness and difficulty cancelling subscriptions.
- Reports of substitutions, damaged items, and disputed refunds.
Positive Feedback
Many reviewers praise the product variety and value when orders arrive, and some note helpful individual customer service agents who resolved issues.
Media from reviews
Allentown, Pennsylvania
HORRIBLE!!! DO NOT ORDER
THEY BILLED ME AND NEVER SENT ANyTHING!!! DO NOT ORDER !!
They charged me and you can not speak to an agent. This is a SCAM!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill 3days later with multiple emails and messages through my acct and phone calls to customer service nothing has been done such an easy fix look up the name on my box they must have an acct
Received the wrong box with the name fanshanie ababcar. None of my stuff is in the box. No one in this company does anything.
- Rotten customer service
Preferred solution: Full refund
User's recommendation: Don't do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Branford, Connecticut
Ruined box
My box arrived with the contents covered with shampoo. I went to the site and even sent a picture, and I have heard nothing. This is unacceptable.
Preferred solution: Replacements for the boxed items because the boxes were soaked.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Product not delivered
Was surpose to get 2 to 3 items.
Got a text but Never Received them.this is for Niik
Als my imagineme82@***.com
Does not let me sign in
Password Lynn.1234!
Saint Johns, Florida
Resolved: Took my money
Company fixed the issue and I have been provided with full refund.
They stole money from me after canceling and never refunded . And the ads are such BS . the company looks like shell companies just using AI to BS people
They don't care about reputation
User's recommendation: stay away from them and cancel any ties. not worth it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
York, York
Fraudulent. Took my money then refused to send items purchased.
- - Paid for January spring box; billed again February.
- - Delay past 30 days; only 1 of 14 items left; cheaper substitutions required; spent over $216.
Scam, fraud, bait and switch. I paid for a seasonal spring box in January 2026 having seen details of the items available.
I chose my items within 5 minutes of customization opening. I was billed again for the box on the 12 February, despite already having paid. FabFitFun state that it can take up to 30 days to ship orders. I waited over 30 days, noticed that my order stated preparing to ship, but contacted customer services to query the delay.
I was told on several occasions that my order was being processed and reassured that I would receive it. This was a lie. I have now been told that only one out of 14 items is now available, and that I have to choose from a range of cheaper items that are completely different from those I originally had a choice of. This is classic bait and switch.
I have been repeatedly lied to and deceived. I have spent over $216 and received nothing.
- You lose all your money due to bait and switch
Preferred solution: Apology
User's recommendation: Avoid. Scam. Bait and Switch.
Portland, Oregon
Missing packages
- - Packages misdelivered: first box stolen; second left in rain and destroyed.
- - Website requests made; no reply and 15-minute phone hold.
My packages were misdelivered. The first box was stolen, and the second was left in the rain, and the box was destroyed.
I'm guessing my items were all scattered and stolen/thrown away.
I've put in two requests through the website but haven't heard anything back at all. Then I found this number which rang through to options, and once I selected to stay on the line, it went silent for 15 minutes before I hung up.
- Sometimes you get your stuff
- Sometimes you will be hung out to dry or robbed
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy until they have a proper customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
East Lansing, Michigan
Great products, great price I mean you just can’t beat Fab Fit Fun!
- - Loved every box, even before customization.
- - Great size and quality; items include sunglasses, water bottle, toning cream, bar set, tanning drops.
I have loved everything Ive ever gotten in my boxes even before you could customize! The size and quality of the products you get are amazing! The range to I mean Im getting sun glasses, a water bottle, $120 jar of toning cream, a bar set, sunless tanning drops, a throw pillow and more in one box!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive order
It took a 20-minute phone call, but the issue was resolved. They also gave me some additional credit with the replacement.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Unresolved issue
I have called multiple times and have been waiting for a manager to contact me back to resolve my issue, and no one has for a couple of weeks.
User's recommendation: Ready to cancel my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** missing damaged and no help, you can cancel the rest of my orders and my membership
Damage and missing product, no one cares as long as they get your money
Busted box and stuff leaked and things missing you play games on the phone, web calling what crappie company is this
- Rip off
Preferred solution: Full refund
User's recommendation: No *** way
Hi Terri! We apologize for the troubles you've had.
Our customer care email is located on this page! Please feel free to send us an email so we can assist you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Parrish, Florida
Reactivated
- - Promises were not delivered after reactivating for an additional free box.
- - The products looked attractive and refreshed but that was not the case.
This is my second time signing up and anything promised is never delivered the whole reason I signed up and reactivated was to get an additional free box that I could share with family members, and the products looked attractive and refreshed, but that was not the case
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fontana, California
Cancel but need their help
She said she updated my email and she didn't. I spent 30 mins on the phone and she didn't do what I asked. So frustrating as I now need to call again.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Account was charged for a yearly subscription when the account was supposed to be canceled. A refund was issued, and the account was suspended.
Preferred solution: Full refund
User's recommendation: Plz check yearly and monthly subscription before the due dates to confirm the amount or to cancel.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
False credit card charges I want refunded as well as my credits that never came and were promised
- - Charged $79 for an annual subscription and received nothing.
- - Not seen any credit or refund; customer service is poor and a refund is requested.
I was charged and I received nothing but my box that I paid for an annual
Subscription and I have never seen my credit and am sick of complaining to you I am asking my
Credit card for a refund for you
Poor customer service and robbery of charges you make
On my card for nothing
Charged ham 29/2026 $79
User's recommendation: Don’t do annual they charge for nothing when they have your credit card info and than you cannot ever reach them for resolution I
Chelsea, Alabama
Harris that I talked to was awesome. Very patient, kind and understanding to my needs.
Harris is the best customer rep you could ever speak with. So kind and understanding!
Resolved all my issues. I thank him so much and am so grateful.
- Work great with you
- Non
User's recommendation: Wonderful company to work with!
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Hi Brittany! We apologize for delay and the troubles you've had.
Our customer care email is located on this page! If you haven't received any help at the moment, we suggest sending us an email so we can assist you!