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Contact Fabfitfun Customer Service

Fabfitfun Phone Numbers and Emails

Toll-Free Number:

  • (855) 313-6267
    Phone
Call customer service

Customer Care:

  • (310) 409-4711
    Text (US & CA)
  • +44 114 303 4088
    Text (UK)

Fabfitfun Email:

Customer Service
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How to Contact Fabfitfun?

Most Popular Number:

(855) 313-6267
Phone
Total calls: 3 245 Issues resolved: 242 Last call: May 16, 2025
author avatar
PissedConsumer Reporter

FabFitFun is a well-known company that offers subscription boxes filled with a variety of beauty, wellness, and lifestyle products. FabFitFun can be reached at their dedicated customer service phone number, 1-855-313-6267, which is available from 5 AM to 6 PM PT, seven days a week.

Alternatively, you can also text the customer service department at 1-310-409-4711 (standard messaging and data rates may apply). This is the most flexible way to get in touch, for those customers who prefer typing over talking.

FabFitFun also offers its valuable customer service via their live chat feature, which can be accessed from the official website of the platform. At the beginning of the conversation, you first speak with Frankie, the FabFitFun chatbot. The FabFitFun chatbot is well-qualified and capable of solving issues like getting to know about the order.

However, if the chatbot is not able to resolve your issues, you can ask for a real customer service representative during the conversation. Note that human FabFitFun customer service representatives are only available from 4 AM to 10 PM PT, Monday through Friday.

For any inquiries or assistance you need, you can contact FabFitFun's customer care team via email at customercare@fabfitfun.com. Simply compose an email with your questions, concerns, or specific requests, and the dedicated customer care representatives will promptly review your email and provide a personalized response.

Include relevant details in your email to ensure a comprehensive and accurate resolution to your query. FabFitFun values customer satisfaction and is committed to providing exceptional support through its email communication channel. Rest assured that your email will be handled professionally and with the utmost care.

Fabfitfun Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Fabfitfun Customer Service is rated at 2.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Fabfitfun is 8553136267. 98% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 80% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as Fabfitfun may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Fabfitfun Website:

Fabfitfun Help Center:

Corporate Office Address:

FabFitFun, Inc
700 N. San Vicente Blvd. 7th Floor- Green Building
Los Angeles, California 90069
United States

Fabfitfun Rating Based on 142 Reviews

Rating details

3.1
more details
Customer service
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Fabfitfun's Customer Service?

judy c Tsa
judy c Tsa
Feels Disappointed | Apr 12, 2024

They are dishonest. Fraudulent. Demanding. Credit to be issued. I am returning the box they sent

Read full quote
Neeva Www
Neeva Www
Feels Neutral | Mar 15, 2024

I’m more annoyed that they didn’t let me pick what I wanted because I thought spring was over they said I could pick 3 items for the inconvenience and never got as of yet

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Patricia S Uhs
Patricia S Uhs
Feels Disappointed | Nov 19, 2023

I recommend many friend and family member over the year I have been a member
But now I am dissolution to stay on myself
I did get anything I wanted the two boxes I try to cancel one box
But that sent it anyway and charge
I really just want unsubscribe
I been with guys for about ten years now and I feel thinks have not gotten better
Thanks
Patti
PS
Please unsubscribe me

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Jerell Gdx
Jerell Gdx
Feels Satisfied | Oct 21, 2023

Satisfied

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Vania Avu
Vania Avu
Feels Satisfied | Oct 06, 2023

Great

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Lisa S Blf
Lisa S Blf
Feels Satisfied | Sep 15, 2023

I loved FFF I have been a member for years!!!
I just decided to cancel because I needed a break, but I wanted to keep my daughter on because she had only been a member for a few years!!
She loves it and I am happy to pay for it for her!!
I was helped and completely satisfied and will always love and enjoy all my FFF products!!!!!!

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Summary of Fabfitfun Customer Service Calls

3.3K TOTAL
CALLS
05:07 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fabfitfun?

Payments and Charges Question:

  • “I billing”
  • “I was charged for an order I canceled, I would like a complete refund.”
  • “Billing”

Shipping and Delivery Question:

  • “Missing items”
  • “My box was delivered to the wrong address”
  • “Have not received box”

Activation/ Cancellation Question:

  • “Cancel”
  • “Didn’t want to renew my subscription”
  • “Cancel subscription”

Request for Information Question:

  • “Question about payment”
  • “I need to speak with a human”
  • “Question about my box choices”

Account Question:

  • “I would like to stop my subscription. Please call me or text me. Thank you.”
  • “Subscription”
  • “Info on subscription”

Product/ Service Question:

  • “Product question”
  • “Disappointed”
  • “Complaintt”

Refund Question:

  • “Refund”
  • “I need a refund I canceled the swamp button first and then I went back and cancel subscription but you had already charged it to my bank”
  • “Need a refund”

Return/ Replace Question:

  • “Address change”
  • “My address wasn't changed in time”
  • “To make sure my cc # on file is correct”

Cards Question:

  • “My card was compromised”
  • “Flagged credit card”
  • “Credit card”

Staff Question:

  • “Speak to customer service”
  • “Need to speak to customer service rep”
  • “Customer service”

Website/ Application Question:

  • “First off your site is very hard to work through. I need to give a new credit card number. I've given you a couple and it keeps rejecting”
  • “Site problems”
  • “Website glitching”

Other Question:

  • “Box”
  • “Messed up order”
  • “Cancer”

Compare Fabfitfun Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

IPSY
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1.4 out of 5
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