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Contact Fabfitfun Customer Service

Fabfitfun Phone Numbers and Emails

Toll-Free Number:

  • (855) 313-6267
    Phone
Call customer service

Customer Service:

  • (310) 409-4711
    Text (US & CA)
  • +44 114 303 4088
    Text (UK)

Fabfitfun Email:

Customer Service
Send Message

Fabfitfun Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Fabfitfun Customer Service is rated at 2.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Fabfitfun is (855) 313-6267. 97% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as Fabfitfun may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›

How to Contact Fabfitfun?

Most Popular Number:

(855) 313-6267
Phone
Total calls: 3 705 Issues resolved: 270 Last call: Mar 7, 2026

FabFitFun is a well-known company that offers subscription boxes filled with a variety of beauty, wellness, and lifestyle products. FabFitFun can be reached at their dedicated customer service phone number, 1-855-313-6267, which is available from 5 AM to 6 PM PT, seven days a week.

Alternatively, you can also text the customer service department at 1-310-409-4711 (standard messaging and data rates may apply). This is the most flexible way to get in touch, for those customers who prefer typing over talking.

FabFitFun also offers its valuable customer service via their live chat feature, which can be accessed from the official website of the platform. At the beginning of the conversation, you first speak with Frankie, the FabFitFun chatbot. The FabFitFun chatbot is well-qualified and capable of solving issues like getting to know about the order.

However, if the chatbot is not able to resolve your issues, you can ask for a real customer service representative during the conversation. Note that human FabFitFun customer service representatives are only available from 4 AM to 10 PM PT, Monday through Friday.

For any inquiries or assistance you need, you can contact FabFitFun's customer care team via email at customercare@fabfitfun.com. Simply compose an email with your questions, concerns, or specific requests, and the dedicated customer care representatives will promptly review your email and provide a personalized response.

Include relevant details in your email to ensure a comprehensive and accurate resolution to your query. FabFitFun values customer satisfaction and is committed to providing exceptional support through its email communication channel. Rest assured that your email will be handled professionally and with the utmost care.

PissedConsumer Club

Contact Information

Fabfitfun Website:

Fabfitfun Help Center:

Corporate Office Address:

FabFitFun, Inc
700 N. San Vicente Blvd. 7th Floor- Green Building
Los Angeles, California 90069
United States

Fabfitfun Customer Service Reviews

2.9 / 5
Average
Layloni Ukc
Great products, great price I mean you just can’t beat Fab Fit Fun!
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I have loved everything Ive ever gotten in my boxes even before you could customize! The size and quality of the products you get are amazing! The range to I mean Im getting sun glasses, a water bottle, $120 jar of toning cream, a bar set, sunless tanning drops, a throw pillow and more in one box!

Laroy Alx
Reactivated
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

This is my second time signing up and anything promised is never delivered the whole reason I signed up and reactivated was to get an additional free box that I could share with family members, and the products looked attractive and refreshed, but that was not the case

Peggy P Bkd
I need to be able to talk with someone

Couldnt find a number to call. Had to wait too long and then no one called back! Not easy to navigate on your website.

Floyd Pij
Poor service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Took forever to reach someone. I sent chats and emails with no response. I finally decided to call and the experience was not good.
FFF has gone down hill.

How Good is Fabfitfun's Customer Service?

Deirdre T Ooh
Deirdre T Ooh
Feels Satisfied | Nov 10, 2025

She was very helpful
I’m not pissed… I was just a little upset
Every thing is fine

Read full quote
Sherri B Oth
Sherri B Oth
Feels Disappointed | Nov 03, 2025

Item lost. Did not have a replacement. Refunded the cost but I lost the 75%of coupon I used to buy the item as well. Cancelled my subscription for this and other reasons.

Read full quote
Terri L Qqp
Terri L Qqp
Feels Disappointed | Oct 31, 2025

Damage and missing product, no one cares as long as they get your money

Read full quote
judy c Tsa
judy c Tsa
Feels Disappointed | Apr 12, 2024

They are dishonest. Fraudulent. Demanding. Credit to be issued. I am returning the box they sent

Read full quote
Neeva Www
Neeva Www
Feels Neutral | Mar 15, 2024

I’m more annoyed that they didn’t let me pick what I wanted because I thought spring was over they said I could pick 3 items for the inconvenience and never got as of yet

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Patricia S Uhs
Patricia S Uhs
Feels Disappointed | Nov 19, 2023

I recommend many friend and family member over the year I have been a member
But now I am dissolution to stay on myself
I did get anything I wanted the two boxes I try to cancel one box
But that sent it anyway and charge
I really just want unsubscribe
I been with guys for about ten years now and I feel thinks have not gotten better
Thanks
Patti
PS
Please unsubscribe me

Read full quote

Summary of Fabfitfun Customer Service Calls

3.8K TOTAL
CALLS
04:44 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fabfitfun?

Payments and Charges Question:

  • “Charge”
  • “Fraud”
  • “Double charged”

Shipping and Delivery Question:

  • “Shipping to wrong address”
  • “Did not receive order”
  • “Received a package I did not order”

Activation/ Cancellation Question:

  • “Cancel membership”
  • “I cancelled and still got a box”
  • “I canceled my membership but you are sending me a box anyway”

Account Question:

  • “T this account has been closed for six or seven or eight months and I got one now so how do you want it back because I don’t wanna be charged for it”
  • “Ordered an annual membership and it’s not letting me customize my box if I cannot customize my box and pick my choices I want a refund”
  • “Received box not much in it and need to reset password and talk about when subscription yearly ends”

Product/ Service Question:

  • “Didn’t like anything in my box disappointed”
  • “Damaged goods”
  • “Errors on sent orders.”

Request for Information Question:

  • “Talk about orders”
  • “Help with order”
  • “Update email address”

Refund Question:

  • “Want a refund”
  • “Refund”
  • “Refund now or suing”

Return/ Replace Question:

  • “Need to return items”
  • “Change address”
  • “Need to change order subscription”

Cards Question:

  • “New card for paymeny”
  • “Gift card and GIFT200 promo code issue”
  • “My card was compromised”

Staff Question:

  • “Customer service”
  • “Speak to customer service”
  • “Need to speak to customer service rep”

Website/ Application Question:

  • “Wensite”
  • “Website won’t take payment card”
  • “Customization ….app not working”

Other Question:

  • “Haven’t received my bix”
  • “Donation”
  • “Unresolved issue”

Compare Fabfitfun Customer Service To

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IPSY
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1.4 out of 5
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