Contact Fabfitfun Customer Service
How to Reach a Person at Fabfitfun
Verified Contact Information
Toll-Free Number:
-
1-855-313-6267Phone
Customer Service:
-
1-310-409-4711Text (US & CA)
-
+44 114 303 4088Text (UK)
Customer Service:
customercare@fabfitfun.com
Fabfitfun Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Fabfitfun Phone Number
1 (855) 313-6267
Average Hold Time
00:00:10
Average Calls duration
5 minutes
Most Popular Fabfitfun Email Address
customercare@fabfitfun.com
Fabfitfun Live Agent Availability
23% of callers successfully reach a real person
Issue Resolution Rate
Low (27% reported full resolution)
Fabfitfun Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Fabfitfun Phone Number | 1 (855) 313-6267 |
| Average Hold Time | 00:00:10 |
| Average Calls duration | 5 minutes |
| Most Popular Fabfitfun Email Address | customercare@fabfitfun.com |
| Fabfitfun Live Agent Availability | 23% of callers successfully reach a real person |
| Issue Resolution Rate | Low (27% reported full resolution) |
| Fabfitfun Customer Service Rating | 4.7 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Activation/ cancellation, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Fabfitfun | First and last name, email or address or zip code |
Contact Information
Fabfitfun Website:
Fabfitfun Help Center:
Corporate Office Address:
FabFitFun, Inc
700 N. San Vicente Blvd. 7th Floor- Green Building
Los Angeles,
California
90069
United States
Summary of Fabfitfun Customer Service Calls
3.9K
TOTAL
CALLS
CALLS
04:30
AVG CALL
DURATION
DURATION
27%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fabfitfun?
Shipping and Delivery Question:
- “Missing shipment”
- “Delivery”
- “Undeliverable zip code 29486”
Payments and Charges Question:
- *** charge to my credit card
- “Double charged with no confirmation email or way to choose products.”
- “Overcharged”
Activation/ Cancellation Question:
- “Cancellation”
- “I canceled my membership but keep getting boxes & bills”
- “Cancel my membership”
Account Question:
- “Got wrong subscription”
- “Clarification of membership”
- “Subscription issue”
Product/ Service Question:
- “Failed delivery”
- “Disconnected from ahent”
- “Damaged products”
Request for Information Question:
- “Update delivery address”
- “I am having trouble getting hold of anybody to help me cancel my subscription”
- “How to customize my summer box”
Refund Question:
- “Want a refund”
- “Refund”
- “Refund now or suing”
Return/ Replace Question:
- “Need to change or stop my box”
- “Change of address +”
- “Change of address”
Cards Question:
- “New card for paymeny”
- “Gift card and GIFT200 promo code issue”
- “My card was compromised”
Staff Question:
- “Customer service”
- “Speak to customer service”
- “Need to speak to customer service rep”
Website/ Application Question:
- “Wensite”
- “Website won’t take payment card”
- “Customization ….app not working”
Other Question:
- “Summer box”
- “Issue with order”
- “Missing an entire order”
Compare Fabfitfun Customer Service To
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